Start early Check to make sure all the staff is there on time Make sure the patient schedule to moving along Answer any questions from patients in person or on the phones Check to make sure each employee is working to their maximum potential Make sure the building is clean and note any maintenance necessary
CAREER
Office Clerks, General
Overview
Salary Median (2020)
$35,330
Projected Job Growth (2019-2029)
-5% (decline)
Most Common Level of Education
High school diploma or equivalent
Career
Roadtrip Nation Leaders in This Career
What Office Clerks, General Do
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
Other Job Titles Office Clerks, General May Have
Administrative Clerk (Admin Clerk), Clerical Aide, Clerical Assistant, Clerk, General Clerk, Office Assistant, Office Clerk, Office Services Specialist, Office Support Assistant
How Leaders Describe a Typical Day at Work
The analytical side includes calculating various rent and services adjustments, making deposits, and such. I had worked over 25 years financial services and am extremely comfortable with the business aspect. The compassion side includes Residents coming into my office asking about what certain mail or robo-calls they received means, or concerned about their dog, or just wanting someone to listen to their story. I feel that it is a privilege to put them at ease.
Tasks & Responsibilities May Include
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Education
Level of Education Attained by Office Clerks, General
Most common level of education among people in
this career: Some college, no degree (32%)
High school diploma or equivalent
Some college, no degree
Bachelor's degree
Other*
*All other responses combined for clarity.
Majors Related to Career
Educational Paths Suggested by Leaders
Suggested Path
Bachelor
BSBA Information System
Suggested Path
Bachelor
Business
Graduate
Business
Certification / License
Yoga Teacher Training/Yoga Therapy
Additional Skills & Experiences That Can Help You Excel
Training on the medical computer system
Communication skills
Life experiences
The bulk of what I've learned as a business analyst, manager, compliance manager, project manager, etc. has been from trial and error. Schooling was a base, but experiences taught me a great deal. Books tell you the norm. Experiences tell you the array of exceptions with each process. The exceptions, or customizing to meet specific and unique needs, is what makes all the difference. Being flexible, patient, compassionate, and really listening to what's unsaid as well as said, is necessary.
Getting Started
Recommended First Step for:
High School Students
Take business courses
Everyone
This page includes information from theO*NET 26.1 Databaseby the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under theCC BY 4.0license. O*NET® is a trademark of USDOL/ETA.
