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Eric Swenson

Eric Swenson

Capital One

Career Roadmap

Eric's work combines: Non-Profit Organizations, Technology, and Problem Solving

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Day In The Life

Contributions Specialist

Volunteerism and grant-making data reporting and systems support.

Skills & Education

Here's the path I took:

  • High School

Here's the path I recommend for someone who wants to be an Operations Research Analysts:

Bachelor's Degree: Business Administration and Management, General

Graduate Degree: Mathematics, General

Certification: Programs for Foreign Lawyers

Learn more about different paths to this career

Life & Career Milestones

My path in life took a while to figure out

  • 1.

    Liked Numbers in High School.

  • 2.

    First job was running reports in Operations.

  • 3.

    Left after 8 years to pursue future wife.

  • 4.

    Not sure about working for credit card company.

  • 5.

    "Fell" into Community Affairs dept. at credit card company.

  • 6.

    Realized ability to interpret data to solve problems is desperately in need.

  • 7.

    Increased knowledge of Excel, process improvement.

  • 8.

    I am now the subject matter expert on Capital One's volunteerism and grants data.

Defining Moments

How I responded to discouragement

  • THE NOISE

    Messages from Parents:

    You should stay at your current job.

  • How I responded:

    Courage...and a $10K+ safety net never hurts either. Don't be afraid of a change in career; I know it can be scary, particularly when you've gotten so comfortable and good at your current job. You can only grow from the experience of change, although going through the change is often difficult and uncomfortable. You come out of it with greater confidence, skills, compassion and empathy. The latter two help you work better with others, while the first two improve your effectiveness in new job.

Experiences and challenges that shaped me

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  • Memory/forgetfulness. I use MS Outlook to schedule all my reminders of projects to start, communications, emails, and personal stuff. I don't use notes or attempt to remember, particularly with multiple projects going on.