Practically running errands to assist guests. Provide information and recommendations on local features and events. Provide information on restaurants, entertainment, night life, and also help arrange tours and activities. The duties of a concierge are designed to help.
CAREER
Concierges
Overview
Salary Median (2020)
$32,380
Projected Job Growth (2019-2029)
+6.7% (as fast as the average)
Most Common Level of Education
High school diploma or equivalent
Career
Roadtrip Nation Leaders in This Career
What Concierges Do
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
Other Job Titles Concierges May Have
Activities Concierge, Certified Concierge, Chef Concierge, Club Concierge, Conference Concierge, Front Desk Agent, Guest Service Agent, Hotel Concierge, Lobby Concierge, Personal Assistant
How Leaders Describe a Typical Day at Work
Tasks & Responsibilities May Include
- Provide directions to guests.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Make travel arrangements for sightseeing or other tours.
- Provide business services for guests, such as sending or receiving faxes or shipping packages.
Education
Level of Education Attained by Concierges
Most common level of education among people in
this career: High school diploma or equivalent (30%)
High school diploma or equivalent
Some college, no degree
Bachelor's degree
Other*
*All other responses combined for clarity.
Majors Related to Career
Educational Paths Suggested by Leaders
Suggested Path
Bachelor
Database Ambassador
Additional Skills & Experiences That Can Help You Excel
You have to be kind, friendly, caring, and enthusiastic. You will need the ability to have organizational skills and ability to work as a team.
This page includes information from theO*NET 26.1 Databaseby the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under theCC BY 4.0license. O*NET® is a trademark of USDOL/ETA.
